Last Updated: August 24, 2026

This Privacy Policy explains how DPI Worldwide, LLC, doing business as Dumb HOA (“Dumb HOA,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit dumbhoa.com or interact with our websites, landing pages, forms, emails, products, services, and related tools.

Dumb HOA is operated by DPI Worldwide, LLC.

By using our websites or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Your name
Your email address
Your phone number
Your state or location
Payment and transaction information
Information submitted through forms, surveys, questionnaires, or feedback requests
Questions, concerns, stories, or experiences involving your HOA
HOA documents, correspondence, or other materials you choose to submit
Communications you send to Dumb HOA

Please avoid submitting Social Security numbers, complete financial account information, medical information, or other sensitive personal information that is not necessary for us to provide the requested service. Before submitting an HOA document, you should remove personal information that is not relevant to your question whenever practical.

Information Collected Automatically

When you visit dumbhoa.com or use our services, certain information may be collected automatically. This may include:

Your Internet Protocol address
Browser and device type
Operating system
Referring website or page
Pages you visit
The date and time of your visit
Time spent on pages
Links or buttons you click
General location information
Device identifiers and other diagnostic information

We may use cookies, pixels, tags, scripts, and similar technologies to collect this information.

Information From Third-Party Services

We may receive information from third-party platforms used to operate Dumb HOA, including website hosting, analytics, advertising, email marketing, forms, payment processing, document storage, and other technology providers.

Cookies and Tracking Technologies

Dumb HOA and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure advertising performance, and improve our products and services.

Our emails may contain tracking technologies that help us understand whether an email was opened or a link was clicked.

You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect how certain portions of the website function.

We may use services such as Google Analytics and Meta advertising tools to understand website activity and measure the effectiveness of our marketing. These providers may collect information according to their own privacy policies and technologies.

How We Use Your Information

We may use the information we collect to:

Operate, maintain, secure, and improve dumbhoa.com
Deliver The 5-Day HOA Challenge and other requested resources
Manage email subscriptions
Send educational content, newsletters, product announcements, and special offers
Process purchases and provide purchased products or services
Maintain transaction and business records
Respond to questions, requests, and customer-service inquiries
Understand the questions and challenges homeowners face
Develop and improve Dumb HOA content, products, services, and HOA Copilot
Analyze website traffic, user activity, and marketing performance
Detect fraud, abuse, security threats, or technical problems
Comply with legal obligations
Enforce our agreements and protect our legal rights
Evaluate or complete a merger, acquisition, financing, restructuring, or sale of business assets
Carry out other lawful purposes with your consent

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. We may still send necessary transactional or service-related messages concerning a purchase, account, or request.

Payment Information

Payments may be processed through third-party payment processors such as Stripe.

Dumb HOA does not directly store complete payment card numbers. Stripe or another payment processor may collect and process your payment information, billing information, contact information, transaction details, and fraud-prevention information according to its own privacy policy and terms.

We may receive limited information about a transaction, such as your name, email address, billing location, the product purchased, the amount paid, payment status, and transaction date.

Email Communications

Dumb HOA may use Kit or another email service provider to collect and manage subscriptions and send email communications.

When you subscribe, information such as your name, email address, subscription source, email engagement, and link activity may be processed by our email service provider.

You may unsubscribe from promotional emails at any time. Unsubscribing from marketing emails does not necessarily prevent us from sending transactional emails related to something you purchased or specifically requested.

Forms and User-Submitted Information

Dumb HOA may use Gravity Forms, WordPress, Google services, Kit, or other tools to collect form submissions.

Information submitted through these forms may be used to:

Deliver requested resources
Respond to questions or requests
Understand homeowner experiences
Improve our educational content
Conduct research and product development
Develop or improve HOA Copilot and related tools

We will not intentionally publish personally identifying portions of a private submission without your permission.

If you separately give us permission to use your story, feedback, testimonial, or other submitted material, we may use it according to the permission you provide. We may also use aggregated or de-identified information that does not reasonably identify you.

HOA Documents and Related Materials

You may have the opportunity to submit HOA governing documents, correspondence, notices, questions, or other HOA-related materials.

We may use submitted materials to respond to your request, provide or improve a service, understand common homeowner problems, conduct research, and develop Dumb HOA or HOA Copilot.

You are responsible for ensuring that you have the right to submit any information or documents you provide. You should remove unnecessary personal, confidential, or sensitive information before submitting materials whenever practical.

Artificial Intelligence

Dumb HOA may use artificial intelligence tools to assist with research, analysis, drafting, organization, product development, customer support, and future HOA Copilot functionality.

Information you submit may be processed by AI-related service providers when reasonably necessary to provide, operate, test, or improve our services. We will take reasonable steps to limit unnecessary disclosure of personal information and select providers and settings appropriate for the intended use.

The providers, models, technical systems, and data-handling practices used by Dumb HOA may change as HOA Copilot and our other services develop. We may update this Privacy Policy to reflect material changes.

How We Share Information

We may share information with:

Service Providers

We may share information with companies that help us operate our business, including providers of:

Website hosting and security
Content delivery and domain services
Website analytics
Email marketing
Online forms
Payment processing
Advertising and marketing measurement
File and document storage
Artificial intelligence and software services
Technical support and business operations

Providers may include WP Engine, Cloudflare, Google, Kit, Gravity Forms, Stripe, Meta, and other services we use to operate Dumb HOA.

These providers may process information according to their own privacy policies, terms, and contractual obligations.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, court order, or valid government request
Protect the rights or property of Dumb HOA or DPI Worldwide, LLC
Detect, prevent, or investigate fraud, abuse, security incidents, or wrongdoing
Protect the safety of our users or the public
Establish, exercise, or defend legal claims

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Where required, we will provide notice before your information becomes subject to a materially different privacy policy.

With Your Permission

We may share information when you consent to or direct the sharing.

Dumb HOA does not sell customer lists or personal information for money.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our products and services
Maintain email subscriptions
Complete and document transactions
Respond to requests
Conduct legitimate business operations
Improve our products and services
Resolve disputes
Prevent fraud or abuse
Enforce our agreements
Comply with legal, accounting, and tax obligations

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information in our control.

However, no method of Internet transmission or electronic storage is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have the right to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Additional information about how your data is used or shared

You may contact us to make a privacy-related request. We may need to verify your identity before completing the request.

Certain information may need to be retained when required by law or reasonably necessary for transaction records, fraud prevention, dispute resolution, security, or enforcement of agreements.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in each email.

International Data Transfers

Dumb HOA is operated in the United States. Our service providers may process or store information in the United States or other countries.

The privacy and data-protection laws in those locations may differ from the laws where you live. By using our services and submitting information, you understand that your information may be transferred to and processed in those locations, subject to applicable law and reasonable safeguards.

Children’s Privacy

Dumb HOA is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

Links to Other Websites

Dumbhoa.com may link to websites or services that we do not operate.

We are not responsible for the content, security, privacy policies, or practices of third-party websites. We encourage you to review the privacy policy of any third-party website or service you use.

Accessibility Statement

Dumb HOA is committed to making dumbhoa.com reasonably accessible and usable for as many people as possible, including people with disabilities.

We are continuing to improve the website as Dumb HOA grows. Our accessibility efforts may include:

Using clear headings and logical page structures
Providing readable text and sufficient color contrast
Adding alternative text to meaningful images
Supporting keyboard navigation where reasonably possible
Using descriptive links and form labels
Designing pages that work across different devices and screen sizes
Reviewing new content and features for common accessibility barriers

Accessibility is an ongoing process, and we recognize that some areas of the website may not yet work perfectly for every user, device, browser, or assistive technology.

If you experience difficulty accessing any part of dumbhoa.com, completing a form, making a purchase, or obtaining information, please contact us. Tell us which page or feature caused difficulty and, when possible, describe the accommodation or alternative format you need.

We will make reasonable efforts to provide the information, product, service, or assistance through an accessible alternative.

Email: matt@dumbhoa.com
Phone: 724-326-DUMB

Changes to This Privacy Policy

We may update this Privacy Policy as Dumb HOA, HOA Copilot, our website, and our business operations develop.

When changes are made, we will update the “Last Updated” date at the top of this page. If changes are material, we may provide additional notice through the website, by email, or through another reasonable method.

We encourage you to review this page periodically.

Contact Us

Dumb HOA is operated by DPI Worldwide, LLC.

Email: matt@dumbhoa.com
Phone: 724-326-DUMB
Mail: DPI Worldwide, LLC
1765 3 Mile Rd NE – 150352
Grand Rapids, MI 49515

If you have questions about this Privacy Policy, want to make a privacy-related request, or need help accessing the website, please contact us using the information above.